"Our systems were never breached; funds were never at risk; we will not pay these criminals. We will not negotiate with the actors involved."
"Both incidents involved inappropriate access to internal support tools rather than core trading infrastructure, and access was revoked once identified."
"Kraken said about 2,000 client accounts were potentially viewed across both incidents, representing roughly 0.02% of its global user base."
"The first incident dates to February 2025, when the company received a tip about a video circulating on a criminal forum."
Kraken disclosed two incidents involving unauthorized access to client data by support staff, leading to an extortion attempt by a criminal group. The company confirmed that no systems were breached and client funds remained secure. Approximately 2,000 client accounts were potentially viewed, but the exposed information was limited to support data. Following internal investigations, access was revoked, and additional safeguards were implemented. The attackers threatened to release videos showing internal systems unless demands were met, but Kraken stated it would not negotiate with them.
Read at Bitcoin Magazine
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