"Looking at the tech companies exhibiting products and services at the CIO UK & Ireland event at the Langham Hilton, hosted by Citrus Events, made it clear that artificial intelligence (AI) is an area of innovation people want to hear more about. But legacy systems are often deeply embedded in organisational culture and structure, making it difficult to implement the required change without disrupting existing workflows."
"One of the big challenges for IT leaders is that, in the past, IT systems were commissioned once by the business. They went through a formal specification process that was then signed off and passed to the software development team. After coding, testing and deployment, enterprise applications tend to move to the maintenance phase of the software lifecycle. The people who originally commissioned the project may well have moved on to another project."
CIOs must perform a precarious balancing act between innovating and keeping IT services running. Artificial intelligence is a clear priority among technology vendors and IT leaders. Legacy enterprise systems are often deeply embedded in organisational culture and structure, making change difficult without disrupting workflows. Regulatory requirements force organisations to secure technical debt and obtain certifications such as Cyber Essentials Plus. Historically, IT systems moved from formal specification to development and then maintenance, leaving original sponsors gone. Business processes evolve while enterprise applications lag, driving business users to create workarounds and provide feedback for improvement.
Read at ComputerWeekly.com
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