"Gartner's document warns that AI sidebars mean "Sensitive user data - such as active web content, browsing history, and open tabs - is often sent to the cloud-based AI back end, increasing the risk of data exposure unless security and privacy settings are deliberately hardened and centrally managed." The document suggests it's possible to mitigate those risks by assessing the back-end AI services that power an AI browser to understand if their security measures present an acceptable risk to your organization."
"If that process leads to approval for use of a browser's back-end AI, Gartner advises organizations should still "Educate users that anything they are viewing could potentially be sent to the AI service back end to ensure they do not have highly sensitive data active on the browser tab while using the AI browser's sidebar to summarize or perform other autonomous actions." But if you decide the back-end AI is too risky, Gartner recommends blocking users from downloading or installing AI browsers."
Agentic browsers combine an AI sidebar that interacts with web content and an autonomous transaction capability that can navigate and act within authenticated sessions. AI sidebars can send active web content, browsing history, and open tabs to cloud-based AI back ends, increasing the risk of data exposure unless security and privacy settings are hardened and centrally managed. Assessing back-end AI services can determine whether their security posture presents an acceptable organizational risk. If approved, users must be educated that viewed content could be sent to the AI service and should avoid having highly sensitive data active. Blocking installation is advised when back-end risk is unacceptable.
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