"Two years after US-based Neato Robotics closed up shop in 2023, its robot vacuum cleaners have reached the end of the road (or rather, hallway). Users are receiving emails notifying them that their Neato robovacs will no longer have access to cloud services, meaning they can't be controlled through the robots' MyNeato app anymore. The end of cloud support means Neato's robovacs will now only work in manual mode, meaning no more customizing your routines or controlling your robot from the MyNeato app."
"Since Neato ceased operations in 2023, Vorwerk has continued maintaining the Neato cloud platform to honor the original five-year service promise. However, cybersecurity standards, compliance obligations, and regulations have advanced in ways that make it no longer possible to safely and sustainably operate these legacy systems."
Neato's robot vacuums will lose access to cloud services, preventing control through the MyNeato app and disabling routine customization. Users have received emails notifying them of the change and explaining that Vorwerk, which maintained the Neato cloud after Neato ceased operations in 2023, can no longer operate the legacy systems safely due to evolving cybersecurity standards, compliance obligations, and regulations. Vorwerk had been maintaining the cloud to honor an original five-year service promise, but the company announced a phase-out of cloud services for Neato robovacs, leaving the devices functional only in manual mode.
Read at The Verge
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