"The collaboration has given OpenAI's chatbot more features, but does it also provide a sustainable business model? Starting early next year, users will be able to make payments within ChatGPT. So-called "agentic commerce" will allow potential purchases to be made directly within OpenAI's chatbot interface. This pushes ChatGPT even further in the direction of a jack-of-all-trades, but for online sellers, it remains to be seen whether this will attract consumers."
"PayPal will verify both buyers and sellers to prevent fraud. Users can also check their PayPal account balance with ChatGPT. Buyers can pay with a single click via the 'Buy with PayPal' button, while sellers can display their inventory in the AI tool. OpenAI has previously signed deals with Shopify, Etsy, and Walmart. The 700 million weekly ChatGPT users are clearly an interesting market."
PayPal will be integrated into ChatGPT, allowing users to make payments within the chatbot starting early next year. So-called "agentic commerce" will let purchases occur directly inside the ChatGPT interface, with buyers able to pay via a 'Buy with PayPal' button and sellers able to display inventory. PayPal will verify both buyers and sellers to reduce fraud, and users can check PayPal balances within ChatGPT. OpenAI has existing partnerships with Shopify, Etsy, and Walmart and reaches about 700 million weekly users. Uncertainty remains about whether those users will convert into paying customers or deliver a sustainable business model for OpenAI.
Read at Techzine Global
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