"Tools shape everything about an employee's workday: how they communicate, track information, move between tasks, and experience their workflow. And while organizations invest heavily in software to boost efficiency, productivity depends just as much on how those tools fit together. A streamlined system can speed up work and keep teams aligned; a fragmented one does the opposite. Many employees feel stuck in tech stacks that create more friction than clarity, due to overlapping apps, duplicated platforms,"
"More than half of organizations (52%) say they're using too many tools, and only 1 in 4 operate on a consolidated system. Teams rely on multiple apps across every core function, with communication especially overloaded as half of organizations use three or more tools just to stay in touch. Frustration grows with tool count, and employees in organizations using six or more tools are significantly more likely to say their tech stack is overwhelming."
Tools shape employee workdays by determining communication, information tracking, task transitions, and overall workflow experience. Organizations often invest heavily in software, but productivity depends equally on how tools integrate. Fragmented tech stacks with overlapping apps, duplicated platforms, and scattered systems increase friction and force multistep searches and constant switching. A survey of over 500 U.S. operations leaders indicates tool sprawl is common: 52% report too many tools and only 25% use a consolidated system. Teams commonly use multiple apps per core function; communication often uses three or more tools. Organizations estimate losing time to platform switching, and many employees report reduced efficiency.
Read at Black Enterprise
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