"More than half of managed service providers (MSPs) say they experience vendor sprawl, and the damage from the resulting operational drag goes far beyond lost efficiency and margins. It also breaks visibility, as techs spend crucial time between isolated platforms and face fatal blind spots in security posture."
"In the United States alone, such wasted busywork adds up to $2.38 trillion in lost value annually, according to Freshworks' Global AI Workplace Report. When core platforms can't communicate, engineers turn into human middleware, spending more time on context switching and duplicate data entries."
"A fragmented IT environment is more than just an operational bottleneck. Because of conflicting access policies, threat intelligence falls out of sync with remediation tools, leading to critical delays in addressing security threats."
As businesses grow, their IT environments become increasingly complex, leading to tool sprawl and inefficiencies. Managed service providers report significant operational drag from vendor sprawl, which hampers visibility and security. IT teams often find themselves performing redundant tasks instead of strategic work, resulting in substantial financial losses. A fragmented IT environment creates critical blind spots, as tools fail to communicate effectively. To remain competitive, enterprises must adopt a more integrated IT ecosystem, leveraging AI-powered solutions to enhance efficiency and security.
Read at ZDNET
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