"Don't implement sudden, sweeping changes at the first sign of disruption. Start small and prioritize strategically."
"The traditional hiring playbook prioritizes credibility, technical skills and industry experience - but these are no longer enough. You and your team must be adaptable to survive the modern business environment."
"Practice your crisis thinking skills - a.k.a. the deliberate practice of asking "what if" so you're prepared to act when things go wrong."
"“One way of looking at this might be that, for 42 years, I've been making small regular deposits in this bank of experience... and on Jan. 15, the balance was sufficient so that I could make a very large withdrawal.”"
Sudden disruption can’t be fully predicted, so leaders should avoid sweeping changes at the first sign of trouble. Small, strategically chosen actions are more effective than immediate, broad shifts. Traditional hiring emphasizes credibility, technical skills, and industry experience, but those factors alone do not ensure survival in modern conditions. Teams also need adaptability to respond to changing realities. Crisis readiness can be built through deliberate practice of “what if” questions, strengthening the ability to act when problems occur. The “Miracle on the Hudson” illustrates how long-term preparation and experience can enable a successful response under extreme, unexpected circumstances.
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