"Onboarding is crucial for helping new hires get off to a strong start, since the way you welcome them will shape their perception of the company from the very beginning. A recent Gallup report found that only 12% of employees believe their company excels at onboarding. This statistic is concerning because ineffective onboarding can lead to employee turnover within the first 18 months of hiring. Therefore, onboarding is essential, especially since new employees are often sensitive to lukewarm initiatives."
"When people mention onboarding, the first-day induction session often comes to mind. However, onboarding involves more than just induction training, and it varies significantly depending on the situation. This is because the needs of a new hire on their first day are quite different from those of a team starting a new project. Additionally, integrating new team members after an acquisition process requires a different approach altogether, one that diverges from the standard onboarding."
Onboarding determines new hires' early perceptions and affects retention, with only 12% of employees reporting excellent onboarding per Gallup. Poor onboarding can trigger turnover within the first 18 months. New employees expect clear, warm initiatives and can be quickly disengaged by lukewarm efforts. Effective onboarding requires tailored approaches aligned to specific contexts, such as day-one inductions, project team starts, or post-acquisition integration. Operational onboarding focuses on tools, systems, and processes to enable practical acclimation. A thoughtful onboarding strategy fosters connections, creates a welcoming atmosphere, and accelerates new employees' ability to find their footing and contribute.
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