""Every day there was an issue," he says. "If a report ran, people made coffee while it locked up.""
""Don't try to make NetSuite fit your business-change your processes to match best practice," he says."
Meri Meri, a San Francisco-registered, UK-run design house, ran a heavily customised legacy ERP that failed to handle orders across Shopify, Amazon, B2B portals and multiple 3PLs, producing frozen reports and jammed orders. Daily operational friction slowed decision-making, especially for seasonal product planning. The company implemented Oracle NetSuite OneWorld, kept customisation minimal, and realigned processes to cloud best practice, constrained by a single safe cutover window each year. PetLab Co. likewise consolidated disparate systems onto NetSuite. Both businesses centralized their command centre with cloud ERP, improving discipline, consistency, scalability and operational reliability.
Read at Business Matters
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