""That's my fundamental stance on risk and innovation," he told ZDNET. "Come along with an innovative idea that is going to help us sell more jewellery and make our customers happier, and we're going to lean into it.""
""We're good at execution and try hard to deliver, but we dream alongside that work," he said. "So, just doing the basics isn't good enough. I want leaders who always consider how they push the agenda, both in terms of their stakeholders and also technology.""
""'We prove by doing,' which is a fancy way of saying, 'Just get on with it, within sensible boundaries,'" he said."
Bridging the gap between aspiration and achievement requires a systematic approach and involves risks such as wasted investment or falling behind rivals. Smart business leaders prioritize projects that drive top-line growth and focus on customer-facing innovation over purely back-end optimization. Leaders support staff, collaborate with peers, and create space for experimentation. Pandora's chief digital officer emphasizes company values of 'we deliver' and 'we dream,' balancing execution with imagination. Senior teams are expected to operationalize AI ideas and adopt a 'prove by doing' mindset that encourages action within sensible boundaries.
Read at ZDNET
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