"Amid all the buzzy attention on generative AI and the hunt to produce both top- and bottom-line gains from the deployment of these fast-developing tools, Workday wanted to be thoughtful about how it would budget the business software company's AI investments. A close partnership was forged between IT and finance, the latter led by Chief Financial Officer Zane Rowe, who joined Workday just three months after Johnson."
""We created a framework for the governance to ensure that any material AI investments had a review process," says Johnson. This process includes a monthly IT-finance meeting where the teams discuss the various AI tools in the marketplace, which use cases have the highest feasibility for success, and which can produce the greatest impact to the business. Each month, Workday evaluates every generative AI use case that's been in production for six months or longer to determine if these investments are delivering on key performance indicators, which may include productivity or revenue generation."
"On a bimonthly basis, the company's broader executive leadership team meets to align on Workday's overall AI strategy. In those sessions, Johnson shares updates on the future generative AI roadmap and what benefits are expected to be achieved when making those investments. That transparency ensures accountability for all AI bets."
Rani Johnson joined Workday as chief information officer in March 2023 amid major generative AI milestones. Workday formed a close IT–finance partnership led by Johnson and CFO Zane Rowe to govern AI spending. The company created a governance framework and holds monthly IT–finance meetings to review marketplace tools, prioritize feasible use cases, and assess impact on productivity or revenue. Workday evaluates every generative AI use case after six months in production against key performance indicators. The broader executive leadership meets bimonthly to align strategy and review the generative AI roadmap, ensuring transparency and accountability.
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