Why Can't A.I. Manage My E-Mails?
Briefly

Why Can't A.I. Manage My E-Mails?
"Cora is one of many web-based applications that interact directly with users' Gmail accounts-reading, tagging, and archiving messages on the user's behalf. "Give Cora your inbox," the app's website says. "Take back your life." Cora aims to use A.I. to protect users from any messages that don't genuinely require a response. The rest are archived and summarized in a nicely formatted, twice-daily briefing."
"During the setup process, Cora read my two hundred latest e-mails to learn who I am, which will help it identify messages that matter to me. It deduced that I work for Georgetown University and am an author (both correct), and that my work focusses on "digital minimalism & productivity research." (I'm also a technology critic and a digital ethicist, which it didn't pick up on.)"
A user confronted 829 messages, with about eight of the fifty most recent emails being genuinely useful, a sixteen percent hit rate. Cora connects to Gmail, reads and analyzes recent messages to learn the user's profile, and then tags, archives, and summarizes messages into a twice-daily briefing. Cora claims ninety percent of emails don't require a response and charges twenty-five dollars per month. During setup Cora read two hundred emails and deduced the user's employer and author status but missed other professional roles. The user archived messages to provide Cora a fresh starting point.
Read at The New Yorker
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