"Some experts have suggested that AI will lead to a 'jobs apocalypse', yet tech analyst Gartner predicts 'jobs chaos', a general ripple effect throughout the labor market, where every business and professional will have to adapt. Helen Poitevin, distinguished VP analyst at Gartner, suggested to ZDNET that the explanation for this chaos is that AI will have an incremental impact on workplace roles and the skills required."
""Most companies will be navigating a continuous race to add AI in differentiating ways, to rethink workflows and start to redesign roles, and that is where the chaos comes in," she said. Companies across all sectors are slowly finding ways to exploit generative and agentic AI. As these successful exploitations become manifest, the result will be a shift in the way we work."
"Starting in 2028-2029, role redesign will be the priority. Gartner reports that AI will create more jobs than it eliminates, yet over 32 million roles will be transformed significantly each year. Every day, 150,000 jobs will evolve through upskilling, while 70,000 will be rewritten, reworked, or redesigned. For IT professionals anxious about the demise of white-collar work, this AI-enabled redesign -- rather than worker replacement -- sounds like good news."
By 2029, AI will transform over 32 million roles annually, with hundreds of thousands of jobs evolving each day through upskilling and redesign. Companies will continuously add AI to differentiate products and processes, rethink workflows, and redesign roles while exploiting generative and agentic capabilities across sectors. Role redesign will accelerate in 2028–2029 and is expected to create more jobs than it eliminates, even as interconnected labor-market ripple effects produce broad disruption. Organizations and staff that do not prepare across multiple scenarios will struggle when this jobs chaos intensifies.
Read at ZDNET
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