"The layer we built initially - a good search product - required us to deeply understand people and how they work and what their preferences are,"
"All of that is now becoming foundational in terms of building high quality agents."
"They don't know who the different people are, they don't know what kind of work you do, what kind of products you build. So you have to connect the reasoning and generative power of the models with the context inside your company."
The enterprise AI market is rapidly intensifying as major cloud and model providers push assistants into productivity suites and SaaS vendors add AI features. Glean originally built an AI-powered enterprise search to index SaaS tools like Slack, Jira, Google Drive, and Salesforce. The company now focuses on becoming the connective intelligence layer between LLMs and enterprise systems by mapping people, work patterns, and preferences. Glean provides a chat entry point powered by multiple proprietary and open-source models while grounding outputs in internal data. Glean also abstracts model access so customers need not commit to a single LLM provider, keeping customers through deep contextual integration.
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