"As Salesforce explains, AI models have a wealth of general knowledge, but often know nothing about your organization. As soon as you start using AI for specific business processes, it sometimes has to guess what certain values mean or how they should be interpreted. Some things may still be clear, such as a customer number, but what if there is an order form number, invoice number, order number, ticket number, batch number, and quotation number?"
"Salesforce has now redeveloped virtually its entire platform on top of the Data 360 platform. This is the data platform that all Salesforce products work with and that Agentforce uses. Salesforce is now adding Informatica to Data 360. This gives Data 360 access to enterprise metadata and Informatica's Master Data Management system. MuleSoft will then enrich this data with real-time data from operational systems. The result is a 'unified engine' that provides apps and AI agents with reliable context."
Salesforce acquired Informatica to provide AI agents with more reliable data and enterprise context. Informatica's metadata and Master Data Management bring authoritative definitions of business entities and relationships. MuleSoft supplies real-time operational data to enrich that metadata. Salesforce rebuilt its platform on the Data 360 foundation and is integrating Informatica into Data 360 to create a unified engine for apps and AI agents. The unified engine supplies consistent context so models can reason rather than guess. Ambiguous identifiers such as orders, invoices, batch numbers, and product variations require contextual meaning to avoid costly misinterpretations.
Read at Techzine Global
Unable to calculate read time
Collection
[
|
...
]