""For much of the past three years, the visible impact of AI has been most apparent among consumers," Ronnie Chatterji, the company's chief economist, wrote in the report. "However, the history of general purpose technologies -- from steam engines to semiconductors -- shows that significant economic value is created after firms translate underlying capabilities into scaled use cases. Enterprise AI now appears to be entering this phase, as many of the world's largest and most complex organizations are starting to use AI as core infrastructure.""
"The report, published Monday and titled "The state of enterprise AI," focused on the use of ChatGPT Enterprise across a range of industries, and homed in on the roles and tasks benefiting most from the technology. It arrives just a little over one week after ChatGPT's third birthday, and during a time of growing competition among tech firms to corner the market for business customers, which OpenAI describes in the report as the key to unlocking the true economic value of AI."
The use of AI saves workers an average of 40 minutes to one hour of work per day. The study focused on ChatGPT Enterprise across many industries and identified specific roles and tasks that benefit most. Productivity gains vary across particular roles. OpenAI asserts that translating AI capabilities into scaled enterprise use cases unlocks significant economic value, likening the moment to past general-purpose technologies becoming core infrastructure. The timing follows ChatGPT's third birthday and occurs amid intensifying competition among tech firms to win business customers. Early studies of this kind should be treated with caution due to limited scope and evolving market dynamics.
Read at ZDNET
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