"Despite strong interest among IT leaders in M365 Copilot, uptake remains at an early stage. Most customers are still in pilot projects or have deployed the tool to a small subset of employees as they grapple with challenges around data governance, user adoption, and uncertain value. The lower price could ease some of those concerns for small and mid-size businesses (SMBs)."
"Alongside the two main M365 Copilot subscriptions, businesses can subscribe to Teams Premium ($10 per user/month), which includes "intelligent recap" and other collaboration-focused AI features such as automated notetaking and live translation. Then there's Copilot Chat, available at no extra cost to Microsoft 365 customers. Essentially a lite version of M365 Copilot, it features a chat interface (grounded in web data rather than a customer's own files), limited management controls, and pay as you go access to agents."
M365 Copilot has strong interest among IT leaders but overall adoption remains in early stages. Most customers are in pilot projects or have deployed the tool to a limited subset of employees. Customers grapple with data governance, user adoption, and uncertain value concerns. A lower price point could reduce those barriers for small and mid-size businesses (SMBs). M365 Copilot Business increases options for accessing the AI assistant. Teams Premium ($10 per user/month) adds collaboration-focused AI features such as intelligent recap, automated notetaking, and live translation. Copilot Chat is a no-extra-cost, web-grounded lite option with limited controls and pay-as-you-go agents.
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