"OpenAI's new study, , analyzed a random sample of conversations from May 2024 to June 2025. The first surprise: Non-work use has overtaken work use. In June 2024, about 47% of ChatGPT messages were work-related, but by June 2025, that dropped to just 27% -- even as daily message volume grew from roughly 451 million to 2.6 billion over the same period."
"The top three categories of use now? Practical guidance (which includes tutoring, teaching, and how-tos), seeking information (about people, current events, products, recipes, etc.), and writing (emails, documents, and other communications). These collectively account for "nearly 80% of all conversations," according to OpenAI's research. Coding is just 4.2% of usage. So, while the world (and your boss) may have imagined most people using ChatGPT to fly through their tedious work tasks or for computer programming, the majority are actually turning to it for help, advice, learning, and writing."
A large-scale sample of ChatGPT conversations from May 2024 to June 2025 shows non-work use surpassing work use, falling from about 47% work-related messages to 27%, while daily message volume rose dramatically from roughly 451 million to 2.6 billion. The dominant uses are practical guidance, information-seeking, and writing, which together account for nearly 80% of conversations; coding represents only about 4.2% of usage. Anthropic's Economic Index indicates Claude is used more for automation and coding. AI adoption is uneven globally, with wealthier regions gaining earlier benefits.
#chatgpt-usage-patterns #ai-adoption-inequality #claude-automation--coding #openai-research-findings
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