"Since AI entered the workplace, managers expect teams to produce more work in less time. They see tasks completed in two hours instead of two weeks, without understanding the process behind it. Yet, AI still makes too many mistakes for high-quality output, forcing workers to adjust, edit, and review everything it produces-creating "workflation," which adds more work to already overloaded plates. AI has accelerated expectations because managers know that teams using it can work faster, but quality work still requires time, focus, and expertise."
""We are seeing that it can lead to a lot of churn and work slop-poor quality output, in particular when it's being used by junior team members," says Carey Bentley, CEO of Lifehack Method, a productivity coaching company. When team members lack the expertise to audit AI output, they take it at face value, which can lead to multimillion-dollar errors."
AI adoption promised automation, streamlined communication, and more time for creative work but has produced mixed outcomes. Managers now expect higher output because AI can speed tasks, yet AI frequently generates errors that require adjustment, editing, and review, creating "workflation" that increases workloads. Junior staff using AI without auditing skills can accept flawed outputs, risking costly mistakes. Many brands use AI to produce rapid, formulaic marketing content that sacrifices emotional connection and differentiation. Overreliance on AI promotes cognitive offloading, which weakens memory, problem-solving, and critical thinking, and contributes to heightened stress and burnout.
Read at Fast Company
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