"Fresh evidence from a new global survey shows the shift in plain numbers. GoTo and Workplace Intelligence asked 2,500 people about AI and work in 2025. More than half say that AI will eventually make physical offices obsolete. A similar share prefer AI-enhanced remote work over being in the office, and strong majorities believe AI boosts balance, anywhere-productivity, and remote customer service."
"When employees can shape solutions themselves, adoption accelerates and the benefits compound. According to the GoTo findings, most workers say AI gives them more flexibility and balance, allows them to work anywhere without losing productivity, and helps them serve customers remotely. Employees also say organizations should prioritize AI at least as much as amenities, reinforcing that flexibility is about empowerment rather than office perks."
Surveys indicate a majority of workers expect AI to make physical offices obsolete and prefer AI-enhanced remote work, citing improved balance, anywhere-productivity, and remote customer service. A Microsoft survey finds widespread AI adoption across roles and countries, with power users redesigning workflows and saving time daily. Workers report that AI increases flexibility and balance and enables them to work anywhere without productivity loss. Employees advise prioritizing AI at least as highly as office amenities, framing flexibility as empowerment. Leaders should enable distributed-team performance by giving employees tools to build and refine AI within their workflows. Modern low-code platforms make employee-built AI practical and governable.
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