"U.S. app uninstalls of ChatGPT's mobile app jumped 295% day-over-day on Saturday, February 28, as consumers responded to the news of OpenAI's deal with the Department of Defense (DoD), which has been rebranded under the Trump administration as the Department of War. This data, which comes from market intelligence provider Sensor Tower, represents a sizable increase compared with ChatGPT's typical day-over-day uninstall rate of 9%, as measured over the past thirty days."
"U.S. downloads for OpenAI competitor, Anthropic's Claude, jumped up by 37% day-over-day on Friday, Feb. 27, and 51% as of Saturday, Feb. 28, after the company announced that it would not partner with the U.S. defense department. Anthropic said it was not able to agree on the deal terms over concerns that AI would be used to surveil Americans and be used in fully autonomous weaponry, which AI is not yet ready to do safely."
"Consumers are also sharing their opinions about OpenAI's deal in the app's ratings, where 1-star reviews for ChatGPT surged 775% on Saturday, then grew 100% day-over-day on Sunday, Sensor Tower said. Five-star reviews declined during the same period, dropping by 50%. That's a jump of over 20 ranks compared with roughly a week before, as Claude hit No. 1 on the U.S. App Store on Saturday."
ChatGPT experienced a dramatic 295% spike in U.S. app uninstalls on February 28 following OpenAI's announcement of a Department of Defense partnership. This contrasts sharply with the app's typical 9% daily uninstall rate. Simultaneously, Anthropic's Claude saw downloads increase 37% on February 27 and 51% on February 28 after publicly declining a DoD deal, citing concerns about AI surveillance and autonomous weaponry. ChatGPT's downloads also declined 13% on Saturday and 5% on Sunday after the partnership announcement. Claude climbed to the No. 1 App Store ranking, gaining over 20 positions. ChatGPT's 1-star reviews surged 775% on Saturday and 100% on Sunday, while 5-star reviews dropped 50%.
#ai-ethics-and-defense-partnerships #app-market-dynamics-and-consumer-response #chatgpt-vs-claude-competition #ai-safety-and-autonomous-weapons-concerns
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