"pandemonium,"
"aren't clear on this."
"History has shown we have to force the issue,"
"multipliers"
Vendor licenses for AI software and services are inconsistent and often lack AI-specific contractual language, forcing buyers to review numerous policies and legal documents to understand obligations and exposures. Contracts differ on critical issues such as who is liable when AI systems provide incorrect or harmful advice, leaving liability unclear. Some vendors attempted to shift copyright risk to customers and later reversed those terms after backlash. Very few vendors include responsible-AI principles in contracts or commit to ISO 42001 compliance. AI pricing is inconsistent, with multiple schemes, credit-based models, and usage multipliers complicating cost forecasting.
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