AI isn't reducing workloads for employees, it's straining them-time spent on emailing has doubled, while deep-focus work has fallen by 9% | Fortune
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AI isn't reducing workloads for employees, it's straining them-time spent on emailing has doubled, while deep-focus work has fallen by 9% | Fortune
"The data is unambiguous: AI does not reduce workloads. Instead, professionals are now multitasking at a greater rate, and spending less of their days concentrating on complex problems. Time spent across every job responsibility shot up anywhere from 27% to 346%, according to a recent ActivTrak report that analyzed 10,584 users 180 days before and after their AI adoption."
"The prevailing assumption about AI and modern work is that both make the workday lighter. Shorter. More manageable. AI handles repetitive tasks, collaboration tools reduce friction and employees do more with less effort. It's a compelling story. It's also not what the behavioral data shows."
"To fit these longer routine tasks in their workdays, employees have had to actually sacrifice deep-thinking time-despite CEOs promising AI would increase it. The length of the average focused, uninterrupted work session fell by 9%, and focused work hours dropped by an additional 2%, according to the report."
Recent ActivTrak data analyzing 10,584 users over 180 days before and after AI adoption reveals that AI tools have increased overall workload rather than reducing it. Time spent on routine tasks like emails rose 104%, messaging increased 145%, and business management tool usage climbed 94%. Contrary to widespread assumptions that AI would streamline work and enable shorter workweeks, employees now multitask more frequently while sacrificing deep-focus time. Focused work sessions declined 9%, and focused work hours dropped an additional 2%, continuing a three-year downward trend. The behavioral data contradicts CEO promises that AI would enhance efficiency and enable more complex problem-solving.
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