"CEO expectations for AI-driven growth remain high in 2026-at the same time their workforces are grappling with the more sober reality of current AI performance. Gartner research finds that only one in 50 AI investments deliver transformational value, and only one in five delivers any measurable return on investment. Peter Aykens is a distinguished vice president and chief of research for the Gartner HR practice."
"Kaelyn Lowmaster is a director of research in the Gartner HR Practice. She and her team study the Future of Work, including all areas of future strategy development. Currently, she focuses on advising clients on talent acquisition and the impact of emerging technology on work and the workforce. Emily Rose McRae is a senior director analyst covering the future of work and workforce transformation, and she leads the talent research initiative for executive leaders."
CEO expectations for AI-driven growth remain high in 2026 while workforces face the sobering reality of current AI performance. Gartner research indicates only one in fifty AI investments deliver transformational value and only one in five produce measurable return on investment. HR priorities encompass leadership, talent management, recruiting, diversity, equity and inclusion, total rewards, learning and development, and HR technology. Research and talent initiatives focus on the Future of Work, talent acquisition, emerging technology impacts, workforce transformation, new employment models, and creating an enterprise-wide future of work strategy supported by HR best practices.
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