"The 64-page study, conducted by the company's economic research team and published as a working paper with the National Bureau of Economic Research, is based on over 1.5 million chat messages from about 130,000 users sent between May 2024 and July 2025. It found that ChatGPT's user base has broadened over the last year, part of a trend that the company said "underscores our belief that access to AI should be treated as a basic right." The paper has not yet been peer-reviewed."
"ChatGPT used to be dominated by men. But that's no longer the case. Among active ChatGPT users whose first names could be classified as masculine or feminine, a slight majority - 52% - were feminine as of July 2025. That's a significant change from the months after ChatGPT's initial release in late 2022, when around 80% of active users had typically masculine names, according to the company."
"A slight majority of ChatGPT users appear to be women ChatGPT used to be dominated by men. But that's no longer the case. There do appear to be some subtle differences in how men and women use ChatGPT. The study found that users with feminine names were more likely to use it for writing and practical guidance, while users with masculine names were more likely to use it for technical help, seeking information, and multimedia uses."
Data from over 1.5 million chat messages from about 130,000 consumer-plan users between May 2024 and July 2025 show a broadening ChatGPT user base and demographic shifts. Consumer-plan usage moved toward gender balance, with a slight majority (52%) of classifiable first names being feminine in July 2025, reversing an early skew toward masculine names. Users with feminine names more often used ChatGPT for writing and practical guidance, while users with masculine names more often sought technical help, information, and multimedia tasks. People under 26 accounted for roughly half of use among respondents. The analysis has not yet been peer-reviewed.
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