"Be clear about what you can realistically accomplish in terms of new technology given your budget and manpower. Set firm boundaries and be consistent both within and outside the IT department. Rely on trusted sources for research. Cultivate tech news sources you can rely on. Many tech developments, especially around hot topics like genAI, are routinely covered by a variety of media sources (including mainstream news outlets and tech influencers). Separate the hype from what is really going on - what's working and what isn't."
"Communicate with peers. In addition to curating sources, having relationships with people at other organizations in your industry (and sometimes outside your industry) is a powerful way to see what colleagues are doing and get perspective. This can help lead to innovations within your IT department, opportunities for collaboration, and potential new hires. Be open to suggestions. Being receptive to ideas inside and outside IT can be critical. No IT leader or admin is an expert on everything when it comes to emerging technology."
Set clear expectations about realistic technology goals given budget and manpower and enforce consistent boundaries across and beyond IT. Rely on trusted research sources and separate hype from demonstrable results, especially for hot topics like genAI. Maintain relationships with peers at other organizations to gain perspective, spark innovation, and identify collaboration or hiring opportunities. Welcome suggestions from inside and outside IT while recognizing no one is expert on every emerging technology. Run well-defined proofs of concept with timelines and measurable goals. Expect many projects to fail and treat failures as learning opportunities. Encourage experimentation with appropriate guardrails.
Read at Computerworld
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