"Skelton noted that as many as 80% of firms report no tangible benefit from AI adoption, often because they lack the organisational maturity to govern delegated agency."
"A focus on bounded agency clarifies mission and focus across the organisation, answering the fundamental question of what value is being provided and to whom."
"A critical hurdle in many implementations is the tendency to grant AI tools unbounded access to data resources, a vulnerability formalised as Excessive Agency in the OWASP Top 10 for LLM Applications."
"Industry research supports this concern; for instance, a report by data security firm Metomic found that 86% of files in collaborative environments like Google Drive go untouched for 90 days."
Many businesses face challenges in achieving tangible returns from AI investments due to organizational issues rather than technical ones. Matthew Skelton highlighted that 80% of firms report no benefits from AI adoption, often due to insufficient organizational maturity. The Team Topologies framework emphasizes the importance of bounded agency, which involves constraining authority to ensure governability. By fostering stewardship through stream-aligned teams, organizations can create environments where humans and AI operate within clear boundaries, addressing vulnerabilities like Excessive Agency in AI implementations.
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