IBM Consulting introduces Copilot Runway, providing businesses with custom AI assistants for their workflows, leveraging Microsoft's Copilot for Microsoft 365. It offers guidance on conversation flow, data access through connectors, and insights tailored to specific industry needs.
IBM Consulting's Copilot approach encompasses the Runway Adoption Framework, Copilot Catalyst, and pre-built custom Copilots like Procurement and Finance, Customer Service, and Employee Experience Copilots. The focus is on scaling deployment, boosting engagement, and improving operational efficiency through AI innovation.
IBM Consulting emphasizes the revenue-generating potential and tangible benefits of generative AI, signaling a promising return on investment for tech companies like Microsoft. This move aligns with the industry's increasing reliance on AI technologies to drive productivity and enhance customer experiences.
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