voice analytics

Reuters

Business intelligence

Google, Symphony unveil AI JV to help banks manage voice calls compliance risk

Symphony is partnering with Google to enhance its voice analytics offering for banks and investment firms.

Regulators are cracking down on communications compliance, leading to a need for better tracking and recording of voice and video calls.

The partnership will use Google Cloud's generative AI platform to improve transcription accuracy and extract insights from conversations. [ more ]

Reuters

Artificial intelligence

Symphony is partnering with Google to enhance its voice analytics offering for banks and investment firms.

Regulators are cracking down on communications compliance, leading to a need for better tracking and recording of voice and video calls.

The partnership will use Google Cloud's generative AI platform to improve transcription accuracy and extract insights from conversations. [ more ]

Reuters

Artificial intelligence

Symphony is partnering with Google to enhance its voice analytics offering for banks and investment firms.

Regulators are cracking down on communications compliance, leading to a need for better tracking and recording of voice and video calls.

The partnership will use Google Cloud's generative AI platform to improve transcription accuracy and extract insights from conversations. [ more ]

Reuters

Artificial intelligence

Symphony is partnering with Google to enhance its voice analytics offering for banks and investment firms.

Regulators are cracking down on communications compliance, leading to a need for better tracking and recording of voice and video calls.

The partnership will use Google Cloud's generative AI platform to improve transcription accuracy and extract insights from conversations. [ more ]

Reuters

Artificial intelligence

Symphony is partnering with Google to enhance its voice analytics offering for banks and investment firms.

Regulators are cracking down on communications compliance, leading to a need for better tracking and recording of voice and video calls.

The partnership will use Google Cloud's generative AI platform to improve transcription accuracy and extract insights from conversations. [ more ]