#customer empathy

#customer empathy

Customer empathy is an important skill for product managers and should be embraced by the entire organization.

Collaboration across different teams and departments often leads to the best ideas and solutions.

Having a technical background can be helpful in product management, especially when understanding customer pain points. [ more ]

To establish a meaningful relationship with customers, brands must prioritize listening and understanding their needs rather than focusing solely on their own stories during marketing efforts. [ more ]