"The workplace needs assessment is a critical lever in making inclusion operational; where the needs for disability adjustments are weighed against the flexibility in the role and business. The result should be a workable plan which allows the disabled person to deliver their role to the same performance level as their peers, and their career to thrive. They should be about ambition and growth."
"Reasonableness is for the employer to determine unless overruled by a Court of Law. It is not easy to balance these needs and find a win-win. Too frequently, workplace needs assessments take place online, a brief interview with a disabled employee resulting in a tick list of bland platitudes, that skim the surface. This is then presented to an unwitting manager, who may or may not understand how to deliver."
Workplace needs assessments should produce workable plans that enable disabled employees to perform equally and progress in their careers. Assessments frequently generate vague, impractical recommendations that create conflict rather than solving problems. Determining what is reasonable requires balancing role demands, environmental flexibility, employer resources and individual needs. Assessments conducted online or as brief interviews commonly produce tick-list platitudes that managers may not know how to implement. Common adjustment suggestions can conflict with safety or operational realities in certain roles, creating perceptions of unfairness and producing recommendations that help no one.
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