What Happened To Chocolate? Why Customers Think The Quality Isn't What It Used To Be - Tasting Table
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What Happened To Chocolate? Why Customers Think The Quality Isn't What It Used To Be - Tasting Table
Rising living costs have driven frustration over changes to chocolate products, especially as climate change and cocoa production issues increase prices. Cocoa reduction in chocolate-based items has become common, with some companies attempting to reverse recipe changes after customer backlash. Consumers report noticeable differences in taste, texture, and overall quality, often describing less chocolate and more sugar as a cost-saving measure. Cacao beans require specific growing conditions, and harsh, unpredictable weather has harmed crops in Ghana and Côte d’Ivoire, which supply most cocoa. Limited supply has raised prices, encouraging manufacturers to adjust formulations. Some customers also observe labeling shifts, including more frequent use of terms like “chocolatey.”
"“You can really tell the difference in products that have chocolate. They've decreased the chocolate and increased the sugar, likely [because] it's less expensive.”"
"“Has anyone else noticed that every major food brand quietly changed their recipes between 2019-2022 and nobody is talking about it?”"
"“So many labels now say 'chocolatey,'” while others have taken notice of products being referred to"
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