WhatsApp messages are so secure, he said, that nobody else - not even the company - can read a word.As Zuckerberg had put it earlier, in testimony to the U.S. Senate in 2018, "We don't see any of the content in WhatsApp."
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Given those sweeping assurances, you might be surprised to learn that WhatsApp has more than 1,000 contract workers filling floors of office buildings in Austin, Texas, Dublin and Singapore.
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They pass judgment on whatever flashes on their screen - claims of everything from fraud or spam to child porn and potential terrorist plotting - typically in less than a minute....
Some rivals, such as Signal, intentionally gather much less metadata to avoid incursions on its users' privacy, and thus share far less with law enforcement.
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Since paying $22 billion to buy WhatsApp in 2014, Facebook has been trying to figure out how to generate profits from a service that doesn't charge its users a penny.
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The EU concluded that Facebook had "intentionally or negligently" deceived regulators.
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