Performance measures for Team San Jose haven't been updated since 2017, leading to questions about the organization's effectiveness post-pandemic, according to Mayor Matt Mahan.
Mayor Mahan criticized vague performance metrics and lack of specific goals for Team San Jose, urging for clearer commitments and improvement plans over the next five years.
CEO LaFortune acknowledged criticism towards Team San Jose's performance and expressed willingness to enhance their efforts under the city's extended contract, following concerns raised by the City Council.
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