BART's new gates, installed at the 24th Street station, aim to curb fare evasion, with critics highlighting increased congestion as a downside.
The installation of the fare gates cost $90 million, with the pilot phase showing an 11% rise in entries and exits at West Oakland.
West Oakland's success is attributed to the new gates, as fare evasion is being diverted, signaling that more riders are paying their fares.
Commuters appreciate the aesthetic upgrade of the gates but express concerns over increased wait times, which have affected their punctuality.
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