This outage has left thousands of NatWest customers unable to make transactions on a day when many receive their monthly salary, highlighting timing issues.
DownDetector has reported over 1,000 complaints at 7am, with a significant number of these related to online banking services, illustrating widespread user disruption.
To check the status of NatWest, customers can visit the bank's service status page which provides real-time updates on mobile and online banking issues.
In the event of ongoing issues, customers have several contact options, including visiting branches or using the complaint form online to seek assistance.
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