Waterstones is set to reopen on Oxford Street within John Lewis' flagship store, featuring nearly 20,000 titles and a commitment to creating an inviting customer experience.
Kate Skipper expressed enthusiasm about returning to Oxford Street, stating that the new bookshop will serve as a hub for author signings and personalized customer guidance.
John Lewis' director Katie Papakonstantinou emphasized the importance of investing in customer experience, highlighting how the new Waterstones partnership enhances their product offerings.
The new bookshop is part of John Lewis' major refurbishment, which includes a revamped beauty hall and a recently opened rooftop bar and restaurant.
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