On average, New Relic customers rely on 95% 'out-of-the-box' instrumentation and 5% custom instrumentation. New Relic, on the other hand, collects over 30% of the telemetry data about their systems as custom events.
Custom events offer flexibility in data collection as users can define the event type, attributes, and values without pre-registration. Modification of fields is also seamless, enhancing query capabilities.
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