"EPAM is building its DIAL platform to become one of the most advanced enterprise AI orchestration systems in operation. With its recent DIAL 3.0 release, it addresses how to harness AI at scale without sacrificing governance, cost control, or transparency. We spoke with Arseny Gorokh, VP of AI Enablement & Growth at EPAM, about the platform. DIAL might not be the most known technology out there, but it has some history to build on."
"Instead, the company decided to open source DIAL, recognizing that every week brought new announcements in the AI space and that attempting to build everything internally would mean falling behind within weeks. Open sourcing offered two important advantages. It allowed the platform to evolve faster by drawing on contributions from clients and partners, and it reduced vendor lock-in for organizations that wanted the flexibility to choose their own model strategy."
"This challenge gave rise to the first version of DIAL, short for Deterministic Integrator of Applications and Language models. Initially, it served a straightforward purpose: to act as middleware between employees and language models, enforcing governance rules and ensuring responsible use. As Gorokh recalls, they quickly realized that they should not rely on employees experimenting with ChatGPT without proper oversight, and a framework had to be in place to manage usage responsibly."
EPAM built DIAL as a middleware platform to govern and manage employee access to language models, preventing uncontrolled experimentation and potential liability. DIAL enforces governance rules, cost controls, and transparency while enabling responsible use of generative AI at scale. The platform evolved into an open source project to leverage rapid external innovation, accelerate development through client and partner contributions, and reduce vendor lock-in for organizations selecting model strategies. DIAL 3.0 advances enterprise AI orchestration by integrating governance, cost management, and flexible model choices across large engineering organizations.
Read at Techzine Global
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